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ΠΟΛΙΤΙΚΗ COOKIES Πολιτική Χρήσης «Cookies» Για να λειτουργήσει ορθά ο παρών διαδικτυακός τόπος τοποθετούμε κάποιες φορές στη συσκευή σας μικρά αρχεία δεδομένων γνωστά ως cookies. Μια πρακτική που συνηθίζεται από τους περισσότερους διαδικτυακούς τόπους. Τι είναι τα cookies? Τα cookies είναι μικρά αρχεία κειμένου τα οποία ένας διαδικτυακός τόπος αποθηκεύει στον υπολογιστή σας ή στην κινητή σας συσκευή όταν επισκέπτεστε αυτόν το διαδικτυακό τόπο. Με τον τρόπο αυτό θυμάται τις ενέργειες, τις προτιμήσεις σας (όπως κωδικός σύνδεσης, γλώσσα, μέγεθος γραμματοσειράς και άλλες προτιμήσεις απεικόνισης) κ.α. για ένα χρονικό διάστημα, ώστε να μην χρειάζεται να εισάγετε τις προτιμήσεις αυτές κάθε φορά που επισκέπτεστε το διαδικτυακό τόπο ή φυλλομετράτε τις σελίδες του. Περισσότερες πληροφορίες για το τι είναι τα cookies μπορείτε να βρείτε στο Wikipedia https://en.wikipedia.org/wiki/HTTP_cookie και αλλου. Οδηγίες για επενεργοποίηση των Cookies θα βρείτε εδώ https://www.wikihow.com/Disable-Cookies Πως χρησιμοποιούμε τα cookies; Ο παρών διαδικτυακός τόπος χρησιμοποιεί τις υπηρεσία Google Analytics και Google AdSense τις οποίες παρέχει η Google, Inc. (“Google”) για την ανάλυση της κίνησης των διαδικτυακών τόπων και να τοποθετήσει διαφημίσεις. Η Google Analytics χρησιμοποιεί “cookies”, δηλαδή αρχεία κειμένου που τοποθετούνται στον υπολογιστή σας ή στην κινητή σας συσκευή με σκοπό την ανάλυση του τρόπου με τον οποίο χρησιμοποιείτε τους διαδικτυακούς τόπους. Οι πληροφορίες που δημιουργούνται από τα cookies για το πώς χρησιμοποιείτε το διαδικτυακό τόπο (συμπεριλαμβανομένης της διεύθυνσης IP σας) διαβιβάζονται στην Google και αποθηκεύονται σε εξυπηρετητές, συμπεριλαμβανομένων και κάποιων στις Ηνωμένες Πολιτείες. Η Google χρησιμοποιεί τις πληροφορίες αυτές για να αξιολογεί πώς χρησιμοποιείτε το διαδικτυακό τόπο, να παρέχει στους χειριστές αναφορές για τη δραστηριότητα του διαδικτυακού τόπου και να προσφέρει και άλλες υπηρεσίες σχετικές με τη δραστηριότητα του διαδικτυακού τόπου και τη χρήση αυτού. Η Google μπορεί επίσης να διαβιβάζει τις πληροφορίες αυτές σε τρίτους όταν υποχρεούται από τον νόμο ή όταν τρίτα μέρη επεξεργάζονται τις πληροφορίες για λογαριασμό της. Η Google δε συσχετίζει τη διεύθυνση IP σας με άλλα δεδομένα αποθηκευμένα από την Google. Μπορείτε να αρνηθείτε τη χρήση των cookies επιλέγοντας τις κατάλληλες ρυθμίσεις στον φυλλομετρητή σας. Όταν χρησιμοποιείτε αυτόν τον δικτυακό τόπο, συναινείτε στην επεξεργασία των δεδομένων σας από την Google κατά τον τρόπο και για τους σκοπούς που προαναφέρθηκαν και περιγράφονται στις πολιτικές τις Google Πως ελέγχονται τα cookies Μπορείτε να ελέγξετε και/ή να διαγράψετε τα cookies ανάλογα με τις επιθυμίες σας. Λεπτομέρειες αναφορικά με αυτή τη διαδικασία θα βρείτε στο http://www.aboutcookies.org.uk/ όπου μπορείτε να διαβάσετε πώς να διαγράψετε όλα τα cookies που είναι ήδη αποθηκευμένα στον υπολογιστή σας και πως μπορείτε να ρυθμίσετε τους περισσότερους φυλλομετρητές για να παρεμποδίσετε την τοποθέτηση των cookies. We are committed to protecting your privacy and processing your personally identifiable information (referred to as "PII" or "personal data" or "personal information") with transparency. The PII we collect and process depends on the purpose of your visit and the service or services you have purchased or otherwise agreed to receive from us. This privacy statement for personally identifiable information provides an overview of how we collects and processes your personal information and informs you about your rights according to the local laws for the protection of personal information and the European Union's General Data Protection Regulation (GDPR) and contains information regarding when your PII will be conveyed to / exchanged with other companies. For the purposes of this statement, personal information is understood to be any information which is relevant to you, with which your identity is or can be identified and which include, for example, your name, email address, physical address, VAT number, IP address (only when we have collected it in conjunction with directly identifying information) or the information you submit in your private tickets. 1. Who are we S-Innovations Ltd is a limited company registered in the Republic of Cyprus and registered address Aristoteli Savva 25, Paphos. If you have any questions about your use of personal information you can contact us by emailing delft22 at innovationcyprus.cοm. If you want a copy of your personal information kept on file ("data portability right") or delete the personal information we keep on file for you ("right to be forgotten") please log into our site and use the Data Rights menu item. 2. Which personal information we process and where do we collect it from Invoicing information. In accordance to the local tax laws and the European Union's VAT and invoicing directives we collect the following personal information: your name, email address, physical address, company name (if applicable), company activity (if applicable), VAT number (if applicable), IP address, country based on your IP address and the User Agent string of the web browser you used when subscribing. This information is used to generate the legally stipulated invoice upon successful payment of your purchase and for proving your country of origin should it be required in accordance to the European Union's VAT directives. IP address. Your IP address is temporarily collected whenever you are accessing our site in our web server's logs, our security software's logs and traffic analytics platform (google analytics). This information is used to ensure the security of our web site, prevent abuse and provide information to improve user experience. 4. Whether you are legally obliged to provide us your personal information Providing your invoicing information is legally required in accordance to the European Union's VAT directive and its incorporation to local tax laws. It is unlawful for us to let you make a purchase without issuing an invoice which requires this information. Information not printed on the invoice (IP address, country based on your IP address and your User Agent string) are also required for the same reason, to prove your country of origin for purposes of applying the correct VAT rate. Your IP address in the context of security and abuse prevention is specifically exempt from requiring your consent per the European Union's GDPR. We are legally required to ensure the security of your personal information through any appropriate technical means and that includes collecting your IP address in that context. Any other personal information is volunteered by you in order for us to be able to provide our services to you. You are not legally required to provide it but unless you do we won't be able to provide you the services agreed upon. Simply put, if you don't tell us what the problem is and give us the means to reproduce and troubleshoot it we can't do anything for you except tell you to read our documentation. 5. Why we process your personal information and what is the legal basis As we mentioned already, we process your personal information with transparency and as such we process your personal information per the GDPR and the local data protection laws for one of the following reasons: 6. Who are the recipients of your personal information While fulfilling our contractual or legal obligations your your personally identifiable information may be conveyed to our partners and subcontractors. These providers and suppliers are obliged to uphold the confidentiality and protection of your personal information in accordance to the local data protection laws and the GDPR. The recipients of your personal information are as follows: Google, Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Provides analytics for our site and ad placement service (Adsense). Only anonymized information is sent to Google. Even as such, it's unclear whether they should be listed as a data processor. The only way to resolve ambiguity is to list them here but clearly state that to the best of knowledge and technical ability we do not send any personally identifiable information to them. 8. To which extent is there automated decision making, including profiling In general, in the course of the creation and carrying out a business relationship we do not use automated decision making. The only automated actions are as follows: Application of the correct VAT rate. This is legally mandated and it's based on your country of origin. This does use your personal information (IP address and country kept in your user profile) Application of early renewal discounts. If you are renewing an existing subscription before it expires we will apply a discount automatically. However, this does not use your personal information, just the fact that you have an active subscription with us. In general, we do not perform any kind of automated profiling of our clients and web site visitors. We provide the same service to everybody. In case of an abnormally high number of downloads, support tickets or other signs of potential abuse we may process your PII on file to create a profile of your usual behaviour to determine if there is a potential problem with your account. 9. How we deal with your personal information for marketing purposes and whether we use profiling for such activities In general, we do not base our marketing activites on the personal information we have collected from our clients. We do not perform personalized marketing and we do not make use of profiling for marketing purposes. Aggregate information, such as the amount of income from each country, may be used to influence our marketing activities. However, no personally identifiable information or pseudonymized information will be used for these activities. If we want to make a marketing campaign which includes your personally identifiable information, e.g. naming you as the recipient of a raffle, we will seek your explicit consent. In this case you have the right to withdraw your consent at any time. Any processing taking place or marketing campaigns launched before your consent withdrawal shall not be affected. 10. How long do we keep your personal information We retain your personal information for as long as we have a business relationship with you as evidenced by the existence of an active subscription or a log in to your account. We are legally required to retain your invoicing information, both as an off-line backup and in the custody of our auditors, for a period of up to TEN (10) years after your purchase. 11. Your data protection rights You have the following rights with regards to the personally identifiable information we keep on file for you: Access your personal information. This lets you for example get a copy of the personal data we keep on file for you and confirm that we are processing it legally. You can request a copy of your data through the Data Rights menu item on our site after logging into our site. Request the correction of the personal information we keep on you. This allows you to correct incomplete or inaccurate information we keep on file for you. This can be done from the My Profile menu item on our site after logging into our site. Please note that correcting your invoicing information is only possible when purchasing a subscription and the correction is only applied to newly issued invoices only. This is a legal requirement. Ask for the deletion of your personal information (a.k.a. "right to be forgotten"). This lets you request that we delete your personal information when there is no real reason for us to process it. Kindly note that this is impossible for 60 days since your last purchase for taxation reporting reasons. Object to processing your personal information (a.k.a. "right to objection") when we base our processing on protecting our interests bit there is something special in your situation which makes you want to object to the processing for this reason. If you object, we will no longer process your personal information unless we can prove pressing legal reasons for the processing which trump your interests, rights and freedoms. Please note that this is largely inapplicable to our business relationship since our processing is done either on a legal basis, your explicit consent or is exempt from the GDPR protections (e.g. keeping an IP log for security reasons). You have the right to object in cases where we process your personal information for reasons of direct marketing. This also includes profiling, to the extent that this is used for direct marketing. This is also inapplicable to our business relationship since we do not engage in direct marketing. Ask the limitation of the processing of your personal information. This allows you to ask us to limit the processing of your personal information, that is to use it only for specific cases, if: they are inaccurate; they have been used illegally but you do not wish us to delete them; they are no longer necessary but you want us to retain them for their use in potential legal demands; you have asked us to stop using your personal information but you are waiting us to confirm if we have legal reasons to use them. Ask for a copy of the personal information pertaining to you in a structured, commonly used and machine readable format, to convey this information to other organizations. You may also request that we directly convey that file to another organization of your choice. This is also known as "data portability right". Withdraw your consent regarding the processing of your personal information at any time. Please note that withdrawal of your consent at any time does not invalidate the legality of the processing based on your consent before that was revoked or withdrawn by you. To exercise any of your rights we kindly ask you to use the tools offered on our site after logging in. Alternatively, or if you have questions about the use of your personal information from us, you can contact us through the Contact Form and use the appropriate contact category. Or you can contact our Data Protection Officer directly as explained earlier in this document. According to the law, we will reply to your requests promptly and within 30 business days. If you have not received a reply from us for over three weeks (21 days) please retry contacting us with alternate means; most likely your request never reached us. Kindly note that we reserve the right to direct you to our site's tools and / or this Privacy Statement if your concern is readily addressed by it. Per the law, we reserve the right to not reply to your requests if they are too often or are otherwise in abuse of the provisions of the law. Right to file a complaint If you have exercised some or all of your rights to data protection and you still feel that your concerns about the way we use your personal data have not been addressed satisfactorily by us, you have the right to file a complaint by emailing us. You also have the right to file a complaint with the Office of the Personal Data Protection Commissioner. On the relevant website you will find information on how to file complaints. 12. Changes in this Privacy Statement We may periodically modify or amend this privacy statement. When this happens we will change the date on the top of the page and keep a change log at the end of this page. We do not have the technical means to notify our clients about any changes. We recommend that you re-examine this statement periodically so that you are always updated on the way we process and protect your personal information. 13. Cookies Policy Our site uses small text files, known as Cookies, to enhance your experience and work better. To learn more about the use of cookies on our site please consult our Cookies Policy. Links to this statement, our Cookies Policy and our Terms of Service can be found at the bottom of every page of our public (meaning: no user logged in yet) site. NOTICE: The European Union's General Data Protection Regulation 2016/679 is in effect on May 25th 2018. Until then the Laws for Processing Personal Data Information (Protection of the Individual) from 2001 to 2012 are still in effect.